Larger healthcare institutions are progressively combining with or acquiring primary care physicians and their practices, marking a significant shift in the healthcare landscape. A recent study from the Harvard T.H. Chan School of Public Health shows evidence against the potential benefits of such consolidation, such as simpler administrative processes or better care coordination. According to their findings, primary care physicians associated with larger health systems tend to drive up patient care spending (Sinaiko et al., 2023).

In the evolving healthcare landscape, mid-size to large employers increasingly turn to self-insured health plans to provide health benefits for their workforce. As outlined in a recent article from Stevens & Lee, a leading law firm, titled "Key Issues in Direct Health Care Contracting with Employers," this shift is accompanied by a growing incentive for employers to actively manage healthcare costs while ensuring the delivery of high-quality care for their employees.

The COVID-19 pandemic forced healthcare providers to embrace digital health tools, including the digital front door. This term refers to the online portals, apps, and websites that patients use to interact with healthcare providers and access healthcare services. With the pandemic accelerating the adoption of telemedicine and other digital health tools, the digital front door has become an essential component of healthcare delivery...